Frequently Asked Questions

To ensure fitment, always check your vehicle's Year, Make, and Model (YMM). You can use our vehicle selector tool on the product page or refer to your owner's manual. The Part Number is the most accurate way to verify compatibility.

OEM (Original Equipment Manufacturer) parts are made by the car's manufacturer and are identical to the original parts. Aftermarket parts are made by third-party companies. Aftermarket parts are often more affordable and can offer equal or better quality, while OEM parts guarantee a perfect factory match.

Yes, high-quality aftermarket parts are very reliable. Many are manufactured by the same companies that produce OEM parts. At KOSADA MOTORS, we only stock aftermarket brands that meet or exceed industry safety and performance standards.

We accept returns within 30 days of purchase for most items, provided they are in their original condition and packaging. Some items, such as electrical components that have been installed, may not be eligible for return. Please contact our customer service team to initiate a return.

While we don't offer installation services directly, we have partnerships with several trusted mechanics and service centers in Accra. We can provide recommendations based on your location and the specific parts you've purchased.

Shipping times vary depending on your location. For Accra and surrounding areas, we typically deliver within 1-2 business days. For other regions in Ghana, delivery usually takes 3-5 business days. International shipping is available for select countries and may take 7-14 business days.

Yes, most of our products come with manufacturer warranties. The warranty period varies by product and manufacturer, typically ranging from 6 months to 2 years. Warranty information is listed on each product page, and we also include warranty documentation with your purchase.

Yes, we can special order parts that aren't listed on our website. Please contact our customer service team with details about the specific part you need, including your vehicle's make, model, and year. We'll check availability and provide you with pricing and delivery timeframes.